Keep your property looking immaculate year-round with our garden and maintenance services, including:

• Lawn mowing
• Whipper snipping
• Leaf blowing
• Weed control
• General garden maintenance
• Property presentation checks
• Minor repairs and preventative maintenance
• Coordination of larger maintenance works when required

We help ensure your property remains well presented, guest ready, and maintained to a high standard between stays.

Our cleaning service is designed to deliver a consistently high standard of presentation for every stay. Each cleaner is personally hand-picked by your co-hosts to ensure the right level of care, reliability and attention to detail. We work with trained, trusted professionals who understand the standards required for quality short-stay accommodation, ensuring your property is reset beautifully between each booking.

What’s Included

Full Turnover Clean
A complete reset of the property after every guest, covering kitchens, bathrooms, bedrooms, living areas, floors, high-touch surfaces, rubbish removal and a light outdoor tidy.

Hotel-Style Presentation
Beds made neatly, linen refreshed, towels placed with intention, and each space prepared for a polished guest arrival.

Professional, Consistent Standards
We use our own trusted cleaners only. This ensures aligned expectations, consistent presentation and clear communication. No external cleaners or variations in standards.

Issue & Damage Reporting
Any damage, excess mess or concerns identified during cleaning are photographed and reported immediately so you’re always informed.

Post-Clean Photo Updates
After each turnover, you receive photos confirming the property’s presentation and cleanliness, along with any notes requiring attention.

Your Personalised Cleaning Checklist

Every home has its own rhythm and requirements.
During onboarding, we build a customised cleaning and restock checklist with you, ensuring the property is presented exactly the way you expect, every time.

Your checklist may include:
• Bed-making preferences for each room
• Linen requirements and styling notes
• Restock expectations for each space (toiletries, pantry basics, household items, amenities)
• Styling or presentation preferences
• Outdoor and entryway expectations
• Waste and recycling instructions
• Any quirks, details or non-negotiables unique to your home

This checklist is used by every cleaner and manager so your standard remains consistent across all stays.

Pricing

$60 per cleaner, per hour.
Transparent, straightforward and invoiced per booking.
Larger or more detailed properties may require additional time.

Platform Cleaning Fees (How It Works)

Airbnb
Hosts can set a cleaning fee. This appears in the booking total and is paid by the guest. Airbnb includes this amount in your payout.

VRBO
Also allows cleaning fees. These show clearly as part of the booking breakdown.

Booking.com
Does not offer a dedicated cleaning fee field.
Cleaning is added as an extra charge so guests are aware before their stay.

This ensures cleaning costs are covered and expectations are clear across all platforms.

Optional Extras

• Seasonal or quarterly deep cleans
• Mid-stay refresh cleans for longer bookings
• Pre-listing or post-renovation cleans
• Light outdoor and garden tidying
• Special occasion setups ; birthdays, anniversaries, surprises, welcome touches or themed arrangements (quoted on request)

Why Linen Is Essential to Our Cleaning Service

To deliver consistent, hotel quality presentation and seamless guest turnovers, linen management forms an essential part of our cleaning service.

Without a structured linen system, properties can experience delays, shortages, mismatched items, or last minute washing, all of which can negatively impact the guest experience and lead to poorer reviews.

By managing both cleaning and linen in house, we maintain complete control over the turnover process. This allows us to ensure every stay is prepared to the same high standard, with fresh, professionally presented linen ready for each arrival.

Minimum Linen Requirements

To keep turnovers running smoothly, each property must have a minimum of three complete sets of linen:

• One set in use
• One set being washed and prepared
• One set clean and ready for the next turnover

This system helps prevent delays, ensures availability during back to back bookings, and maintains a consistently high standard of presentation for every guest.

Linen servicing can be added directly to your Airbnb cleaning charge, allowing the cost to be passed on to guests.

Professionally managed short-stay accommodation operates very differently from unmanaged letting.

Guests are screened, bookings are tracked and strict house rules are enforced. The property is cleaned and inspected after every stay, meaning issues are identified immediately rather than months later.

For Corporate Leasing, we are the tenant under a formal lease agreement. We take responsibility for day-to-day use of the property and carry comprehensive insurance in addition to standard landlord protections.

No. We work exclusively with cleaners who are hand-selected and trained to our standards.
This ensures every turnover meets the same level of detail, timing and presentation.
Using external cleaners introduces inconsistencies that affect operations, guest experience and reviews our system is designed to avoid these issues entirely.

There are no lock-in contracts under our Fully Managed Hosting service.

If at any stage you decide you would prefer the stability of a Corporate Leasing arrangement, this can be discussed and explored. Your strategy can evolve as your goals do.

Leveraging dynamic pricing technology and real-time market analytics, we produce informed, data-backed revenue projections based on comparable assets within your local market. This allows us to assess how your property is currently performing or how it is likely to perform prior to launch and determine the most suitable structure for your goals.

Any transition is guided by data, not assumption.

In house Laundry Service - No Third Party Suppliers.

Pricing is tailored to each property, All prices will be discussed prior to sign up. We provide a detailed, customised breakdown specific to your property so you have full clarity on projected costs.

Our linen service is invoiced with every clean. We do not add mark-ups, fees or commissions you receive transparent, supplier-level pricing.

Where suitable, these costs can be incorporated into your Airbnb cleaning fee structure so they are covered by guest bookings, meaning no out-of-pocket expense for you.

No.

You retain ownership at all times. Major decisions, approvals for larger works and structural matters remain with you.

Under Hosting, you remain the client and decision-maker.
Under Corporate Leasing, you retain management oversight while we operate under a structured agreement.